Projects :: PHP

TMS August, 2005 - November, 2005

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TMS is a lightweight ticket management system written in PHP leveraging AJAX for a snappy interface and PEAR libraries to send and receive emails. This was written after my experiences at OpenAccess with their in house Ticket Management System, primarily focusing on a more simplified interface.

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Email Ticket Interface May, 2005 - August, 2005

This is a simple project, designed to parse emails coming into our support email at OpenAccess, and to create tickets from them, that would allow us to more easily handle customer support requests. It was deployed in late 2005 and has since continued to operate handling approximately 50 emails a day.

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